Premium Features unlock

If Premium Features didn't unlock right after the purchase due to an unstable internet connection, please do the following:

  1. Tap on any locked feature in the Waterllama app

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  2. Once the in-app Purchase popup appears, scroll down to the bottom of the screen and tap 'Restore Purchases’

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Family Sharing

To share an in-app purchase with a Family Member after the successful transaction, please contact us at [email protected]

How to Unsubscribe

To cancel your subscription, please do the following:

  1. Open the 'App Store' app

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  2. Tap on your thumbnail in the top right corner

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  3. Tap 'Subscriptions’

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  4. Tap 'Waterllama water tracker’

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  5. Tap 'Cancel Subscription’

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Redeem Promo Code

If you have a personal promo code, please do the following:

  1. Open the 'App Store' app

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  2. Tap on your thumbnail in the top right corner

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  3. Tap 'Redeem Gift Card or Code’

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